Fully Managed Service: Includes all Business Version features listed in the table below, PLUS:
(1) We assign #1 priority for all your issues and restores.
(2) We do the research to determine the correct data to backup. No surprises at restore time.
(3) We install, setup, and schedule our backup program/service on your computer.
(4) We monitor your daily backups for any issues that may arise.
(5) We proactively resolve all your backup issues that arise, via a remote connection to your computer, after business hours.
(6) We resolve backup issues that you notify us of - again performed after business hours, via a remote connection.
(7) We periodically check your backup selection for possible additions or modifications.
(8) We perform all restores for you, via a remote connection to your computer.
(9) We do the research on the procedure required for your programs to recognize the restored data.
(10) We resolve minor (non-backup) issues at your request - after business hours.
(11) We assign a personal tech support engineer to your account.
(12) In short we take care of everything concerning backups and restores, via a remote connection, after business hours.
(13) 65% of our business clients choose Fully Managed Service.
Online Backups Since 1999
A 98% client retention rate for 11 years.
No contracts to lock you into our service.
Reliable mature feature rich backup service.
Easy Foolproof Setup.
Create an automated daily backup in 3 steps.
Choose from pre-configured backup jobs.
And/or select your own data.
Our data scan tool IDs files to backup.
Ultimate Restore Capacity.
Restore from your first backup at any time.
Restore from ANY backup date. Any time.
Restore to a location of your choice.
Restore files by backup date or file version #.
Restore most recent files with 3 mouse clicks.
Restore deleted files - no matter how old.
We do not delete your backups or files.
We Have 9 Data Centers
Tier 4 ratings - highest rating possible.
Data center replicated every 4 hours to another data center of ours.
All data encrypted 3 times.
Military Grade Encryption
Data encrypted twice before leaving your PC.
Data encrypted a third time at our data centers.
Private encryption key available.
Subterranean Byte Technology
Only the changed bytes in the files are sent.
Complete file sent only when file is new.
Fast secure socket layer backups.
Data Replicated
Every 4 hours our client's data storage is replicated to another data center of ours.
Tier 4 Data Centers
Highest rating possible for security and reliability.
Every Backup Kept
Every backup is kept indefinitely, for free.
Every backup kept. Day in, day out. Month after month. Year after year.
No competitor offers this feature, at any price.
Multi-machine Backup
Backup an unlimited number of PCs/servers under 1 account.
Multi-site Backup
Backup from an unlimited number of locations under 1 account.
Open File Monitor
Backup files left open.
Continuous Change Monitor
Select files to be backed up as soon as the files change.
Network Drives
Backup network drives.
Restore to network drives.
Remote Restores
Restore files using just a web browser, such as Firefox.
File Sharing
Share files of any size with anyone that has an email address.
Local Backups
Backup to your local drive, a USB drive, or a network drive.
All Features FREE
Some competitors charge extra for these features
Others do not even offer these features
Every feature listed is included for free
Maximum Security
Reliable
Backups and Restores
CHALLENGE:
We challenge you to find another online backup provider, at any price,
that offers the security, the reliability, and the built-in no charge features
we offer.